Cowboy & western boot repair in Phoenix
Short answer: in the Phoenix metro, Cobbler’s Den (Tatum Blvd) is the only shop we found whose own website names western boot brands — Lucchese, Justin, Tony Lama, Dan Post and Old Gringo. Express Shoe Repair (Ahwatukee) says it resoles cowboy boots, and Easy Street in Carefree is described as specializing in cowboy boots. Four more shops say they repair “boots” without naming western styles. None posts boot prices, so call for a quote. If your Lucchese boots are under a year old, check Lucchese’s own repair route first: outside work voids its warranty.
Checked 2026-11-13
3 shops name cowboy/western boots
No invented prices
Why people ask
In a 2021 r/phoenix thread, “Boot repair: where to go?”, someone asked for their dad in Buckeye, “a cowboy boot enthusiast,” whose pair needed “the heel to be secured and maybe some sole work.” Replies named Cobbler’s Den, Ariel’s, Arizona Boot and Saddle Repair and MVP Shoe Repair. Four years later, not all of those are easy to confirm (see below). A December 2023 post on X asking for “a good cobbler in Arizona who does work on boots” wasn’t viewable when we checked on 2026-11-13.
Most western boots are built to be resoled. Lucchese, for example, says its pegging “gives us the ability to re-sole the boot when the soles wear out.” The catch is finding someone who does it well, in-house.
Shops that name cowboy or western boots
We re-read the websites of all 10 shops in our Phoenix list that have one, plus Easy Street’s directory page, on 2026-11-13. These three mention cowboy boots or western brands.
Cobbler’s Den Shoe & Luggage Repair
Phoenix (Paradise Valley Mall area) · 12871 N Tatum Blvd, Phoenix, AZ 85032 · (602) 953-1266
What it says about boots: Its services page has a Boot Repair section: “We work on all the big brands: Lucchese, Justin, Tony Lama, Dan Post, Old Gringo.” It says it picks stitches, sets shanks, uses brass tacks and “super prime leather,” and treats “the upper according to the skin.” Its home page says it ships repairs throughout the U.S. and Canada, and a 2021 r/phoenix commenter said boot turnaround there was typically one week (one customer’s experience).
Hours: Home page: Mon–Fri 8:30 AM–5 PM; Sat 9 AM–3 PM; Sun closed (the site’s About page lists longer hours). Google Maps showed Fri 8:30 AM–5 PM and “Opens 9 AM Sat” on 2026-11-13.
Prices & turnaround for boots: not posted — ask for a quote.
Source: services page and home page (checked 2026-11-13); Google Maps listing not marked closed (2026-11-13).
Express Shoe Repair LLC
Phoenix (Ahwatukee) · 12020 S Warner Elliot Loop Ste 121, Phoenix, AZ 85044 · (480) 598-0152
What it says about boots: Home page: “SHOE REPAIR (Dress shoes, work/biker/cowboy boots, sandals)” with stitching, half/full sole replacement and heel replacement or repair. Its services page says it does “Full Sole or Half Soles on Men or Women’s Shoes or Cowboy Boots.” The home page banner says “Same or Next Day Service Provided” without saying which jobs qualify — a full boot resole may not.
Hours: Website: Tue–Fri 9:30 AM–5:30 PM; Sat 9:30 AM–4 PM; Sun–Mon closed. Google Maps showed Fri 9 AM–6 PM and “Opens 9 AM Sat” on 2026-11-13 — differs from the website; call.
Prices & turnaround for boots: not posted — ask for a quote.
Source: home page and services page (checked 2026-11-13); Google Maps listing not marked closed (2026-11-13).
Easy Street Shoe & Watch Repair
Carefree · 18 Easy St, Carefree, AZ 85377 · (480) 595-5493
What it says about boots: Its Carefree business-directory page (linked from its Google Maps listing) says: “Quality Shoe Repair - Specializing Orthopedics Cowboy Boots - Leather Repair.” That page appears old and the shop has no website of its own, so call to confirm.
Hours: Directory page: Mon–Sat 9 AM–5:30 PM. Google Maps showed Thu 11:30 AM–5:30 PM on 2026-11-12 — differs; call.
Prices & turnaround for boots: not posted — ask for a quote.
Source: Carefree directory page (checked 2026-11-13); Google Maps listing not marked closed (2026-11-12).
Shops that say “boots” but don’t mention western styles
They may well do cowboy boots — ask whether they resole pegged or welted western boots and rebuild stacked leather heels in-house.
The Shoe Shop
Phoenix (40th St & Camelback) · 3963 E Camelback Rd, Phoenix, AZ 85018 · (602) 954-6235
What it says about boots: Site headline: “Shoe, Boot & Luggage Repair Specialists” — “Bring that beloved old pair of shoes or boots into the shop.” It doesn’t name western boots or brands.
Hours: Contact page: Mon–Fri 6:30 AM–6 PM; Sat 8 AM–4 PM; Sun closed. Google Maps showed “Opens 8 AM Sat” on 2026-11-13 (Thursday’s Maps hours on 2026-11-12 differed from the website).
Prices & turnaround for boots: not posted — ask for a quote.
Source: shop website (checked 2026-11-13); Google Maps listing not marked closed (2026-11-13).
Expert Shoe Repair (Google Maps: “Fast Shoe & Luggage Repair – Watches & Jewelry”)
Phoenix (North Central, 7th St & Glendale area) · 7014 N 11th Way, Phoenix, AZ 85020 · (480) 269-7591
What it says about boots: Services page: “Shoe & Boot Repair — Full & half sole repair and replacement · Heel replacement, repair & reinforcement…” No western brands named. Its website asks you to call or text before coming.
Hours: No weekly hours on the website. Google Maps showed Thu 8 AM–8 PM on 2026-11-12.
Prices & turnaround for boots: not posted — ask for a quote.
Source: services page (checked 2026-11-13); Google Maps listing not marked closed (2026-11-12).
Expert Shoe Luggage Watch & Jewelry Repair
Scottsdale (Via Linda & 101) · 10105 E Via Linda Ste A-105, Scottsdale, AZ 85258 · (480) 451-1214
What it says about boots: Shoe-repair page: the owner’s “passion for leather extends to shoes, boots, sneakers…” and the shop “caters to clients nationwide,” with a ship-in option. No western brands named.
Hours: Website: Mon–Thu 9 AM–5:30 PM; Fri 9 AM–3 PM; Sat & Sun closed.
Prices & turnaround for boots: not posted — ask for a quote.
Source: shoe-repair page (checked 2026-11-13); Google Maps listing not marked closed (2026-11-12).
Ariel’s Shoe Repair
Scottsdale (Scottsdale Rd & Thunderbird area) · 13802 N Scottsdale Rd #105, Scottsdale, AZ 85254 · (480) 607-5058
What it says about boots: Home page: “Expert shoe repair, cobbling, and leather restoration services for shoes, boots, bags and belts.” A 2021 r/phoenix commenter called Ariel “so damn good at repairing boots” (one customer’s opinion).
Hours: Website: Mon–Fri 10 AM–5 PM; Sat & Sun closed.
Prices & turnaround for boots: not posted — ask for a quote.
Source: shop website (checked 2026-11-13); Google Maps listing not marked closed (2026-11-12).
“Boot” in the name, no website
Martinez Shoe & Boot Repair, 15620 N 35th Ave #7, Phoenix, AZ 85053 · (602) 548-9732. Google Maps-only listing (no website), so its services aren’t confirmed beyond the name — call to confirm. Google Maps showed Fri 11 AM–4 PM and “Opens 11 AM Sat” on 2026-11-13; not marked closed.
A second Martinez Shoe & Boot Repair appears in Google Maps search results at 5843 S Central Ave, Phoenix · (602) 268-8353 (“Opens 10 AM Sat” on 2026-11-13). We saw it only in a results list, haven’t opened its full listing, and don’t know if the two are related — call to confirm.
Recommended online, but we couldn’t confirm they’re open
- Arizona Boot and Saddle Repair, 20816 N 20th Ave (Unit 31), Phoenix · 623-580-7272. Profiled by azcentral in 2018 as a family boot and saddle repair shop and recommended in the 2021 Reddit thread. On 2026-11-13 its website (azbootandsaddlerepair.com) didn’t load and our Google Maps searches didn’t return a listing for it. It may still be operating — call before you drive.
- MVP Shoe Repair and Alterations (Moon Valley). A 2021 Reddit commenter said it did their 20-year-old riding boots. Our Google Maps searches on 2026-11-13 didn’t return a listing under that name, so we can’t confirm it’s open.
- Bespoke boot makers. The same 2018 azcentral article named Espinoza Bootmaker in Phoenix. On 2026-11-13, a Google Maps search for it returned a custom western-boot shop listed simply as “Bootmaker,” 4409 N 16th St, marked permanently closed. We couldn’t confirm it’s the same business.
Sending boots back to the maker: Lucchese
From Lucchese’s FAQ and warranty page (checked 2026-11-13):
- Its Repair and Restoration department handles work “from small fixes and detailed adjustments to complete restoration,” including “new soles and heels” for wear and tear. Charges “vary based on the work required”; no prices are posted. Email returns@lucchese.com for pricing.
- Bought from a Lucchese store, retail partner or online partner? Lucchese says to contact that seller. Bought on lucchese.com? Call 1-888-582-1883 (Mon–Fri 9–5 Central) or email returns@lucchese.com.
- The one-year warranty covers manufacturing defects only, and “any work performed on your item other than Lucchese skilled craftsmen will render the warranty null and void.” Shipping both ways is on you.
- Only certain style numbers (printed inside the boot) qualify. The FAQ lists styles starting with L, E, F, P, G and H; the warranty page also adds C, N and T.
We didn’t check other brands’ repair programs tonight. For Justin, Tony Lama, Ariat and others, a local cobbler is the usual route.
What to ask before you drop off cowboy boots
- Do you do full resoles on western boots in-house, or send them out?
- Leather or rubber sole? Cobbler’s Den, for example, offers leather soles, rubber heels, and leather-and-rubber combination soles and heels.
- Can you rebuild or re-secure a stacked leather heel, and match the heel height?
- Will you restitch the welt or loose upper stitching, and replace a broken shank?
- For exotic skins (ostrich, snake, lizard): how will you clean and condition them?
- What’s the price and turnaround for my pair? No Phoenix shop we checked posts boot prices.
Sources (checked 2026-11-13)
- Cobbler’s Den — services and home page
- Express Shoe Repair — home and services
- Easy Street Shoe & Watch Repair — Carefree directory page
- The Shoe Shop, Expert Shoe Repair — services, Expert Shoe Luggage Watch & Jewelry Repair — shoe repair, Ariel’s Shoe Repair
- Google Maps listings (public, logged-out view) for Cobbler’s Den, Express, The Shoe Shop and both Martinez Shoe & Boot Repair locations, checked 2026-11-13; other shops’ listings checked 2026-11-12
- Lucchese FAQ, Lucchese warranty, Lucchese: how its boots are made
- azcentral (2018): Old West artisans in Phoenix
- r/phoenix (2021): “Boot repair: where to go?” (opinions, not verification)
We didn’t phone any shop. No affiliate links or paid placements. Related: Birkenstock repair · all 29 Phoenix-metro shops · how we verify.